How to Implement Clinical Care Protocols
At Global, we have a strong team of subject matter experts who are well versed in the facilitation, project management, and overall coordination of resources. With our background, we have become successful at implementing clinical care protocols.
What are clinical care protocols? They are what health care organizations around the world call “best practice” protocols.
These protocols are “tools to improve hospital services” and are synonymous with improving patient care. However, to benefit from these scientific advances, a health care organization must first overcome the challenge of taking an abstract protocol and ingraining it into day-to-day operations.
Currently, there is a substantial amount of inconsistency in the both the process and the success of implementing care protocols. This variability wastes financial and human resources, both of which are already under heavy strain.
The solution is to consistently be able to convert “best evidence” to “real practice.” Health care organizations must employ a proven and practical standardized process that meets the needs of all stakeholders involved.
For example, a recent study of hospitals in the U.S. found that patients who are discharged during the busiest times for hospitals are 50 percent more likely to come back in within three days. The study looked at occupancy rates, day of the week, staffing levels and surgical and concluded that readmissions come from poor planning.
Cutting back on hospital readmissions is a hotly debated topic in the health care industry and there isn’t one simple answer. But the study authors are recommending a few changing for the hospitals; such as using checklists before discharge to avoid infections and moving patients to units with empty beds rather than sending patients home prematurely.
Now, if a hospital decided they wanted to cut patient readmissions through an infection checklist, they would need to implement a clinical care protocol for doing so.
Who would be responsible for educating and engaging patients? How will the hospital track readmission? How will the protocol be evaluated? What is the timeline for implementation? These are just a few of the many questions to be answered, and that’s where Global steps in.
We follow formal project management techniques and in consultation with our clients we develop a coordinated strategy consisting of three phases:
We give hospital staff the tools to manage the protocol so they can answer the key question, “how does this apply?”
Since 2004, Global has worked with B.C.’s Provincial Health Service Authority Emergency Department Protocol Working Group to improve the quality care in the province. This has allowed Global the opportunity to successfully manage the implementation of both the Acute Asthma Management Protocol and the High-Risk Stroke/TIA Guidelines.
Please visit our website to see other projects we have worked on.